1. Introduction

E Islamic Studies School (“E Islamic Studies,” “School,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website eislamicstudies.com and related services (collectively, the “Website” or “Services”).

By accessing or using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. What This Privacy Policy Covers

This Privacy Policy applies to personally identifiable information (“Personal Information”) that we collect when you:

  • Visit our Website

  • Register as a student or parent

  • Fill out forms

  • Contact us

  • Use our learning platform and services

Third-Party Services

This policy does not apply to the practices of third-party companies or services that we do not own or control, including payment gateways, video platforms, or external tools integrated into our Services. We encourage you to review their privacy policies separately.

Public Information

Any information you voluntarily post in public areas of the Website (such as public comments or forums, if available) may be viewed by others and is not considered private.

Children’s Privacy

We provide educational services to children; however, accounts for minors must be created and managed by a parent or guardian. We do not knowingly collect Personal Information from children without parental or guardian consent. If you believe a child has provided Personal Information without permission, please contact us so we can remove it.

3. Information We Collect

A. Information You Provide to Us

We collect information you voluntarily provide, including:

Account & Registration Information

  • Student name

  • Parent/guardian name

  • Email address

  • Phone number

  • Country and time zone

  • Username and password

  • Profile details

Enrollment Information

  • Course selections

  • Learning level and progress

  • Class schedules

  • Assessment results

Payment Information

  • Billing name and contact details

  • Transaction records
    (Payments are processed through third-party providers. We do not store full card numbers.)

Communications

  • Messages sent through contact forms

  • Support emails and inquiries

  • Feedback and survey responses

B. Information Collected Automatically

When you use our Website, we automatically collect certain technical data:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Date and time of access

  • Referring URLs

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember preferences

  • Improve user experience

  • Analyze Website traffic

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Website.

4. How We Use Your Information

We use your information to:

  • Create and manage student accounts

  • Provide classes and educational services

  • Schedule lessons and teachers

  • Track learning progress

  • Process payments and enrollments

  • Respond to inquiries and support requests

  • Send service-related communications

  • Improve our Website and programs

  • Maintain security and prevent misuse

We do not sell or rent your Personal Information to third parties.

5. Data Accessibility and User Rights

You (or a parent/guardian, where applicable) may:

  • Access your account information

  • Update or correct your data

  • Request deletion of your account

  • Request a copy of stored data

Requests can be made by contacting us at the email listed below.

6. Data Retention

We retain Personal Information only as long as necessary to:

  • Provide our educational services

  • Maintain academic records

  • Meet legal and accounting requirements

  • Resolve disputes

If you close your account, we may retain basic records for up to 12 months unless a longer period is required by law. After that, data is securely deleted or anonymized.

7. Email and Communications

We may send emails or messages related to:

  • Class schedules

  • Account updates

  • Service announcements

  • Educational resources

  • Important policy changes

You may opt out of non-essential promotional emails by using the unsubscribe link or contacting us directly. Service-related communications cannot be fully disabled while your account is active.

8. How We Share Information

We share information only in limited situations:

Service Providers

We may share necessary data with trusted third-party providers who help us operate our services, such as:

  • Payment processors

  • Video conferencing platforms

  • Hosting providers

  • Learning management systems

These providers are permitted to use your data only to perform services for us.

Legal Requirements

We may disclose information if required to:

  • Comply with laws or regulations

  • Respond to legal requests

  • Protect our rights and safety

  • Prevent fraud or misuse

Business Transfers

If E Islamic Studies School is merged, sold, or reorganized, user data may be transferred as part of that transaction, subject to the same privacy commitments.

9. Security of Your Information

We implement reasonable administrative and technical safeguards to protect your Personal Information, including:

  • Secure servers

  • Encrypted connections (SSL/HTTPS)

  • Restricted access to data

  • Account authentication controls

However, no internet transmission or storage system is 100% secure. We cannot guarantee absolute security.

10. International Users

If you access our Website from outside our operating country, your information may be transferred to and processed in other countries where our servers or service providers are located.

By using the Website, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

  • Update the “Last Updated” date

  • Post the revised policy on this page

  • Notify users by email or Website notice when appropriate

Continued use of the Website after changes means you accept the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact:

E Islamic Studies School
Website: eislamicstudies.com
Email: info@eislamicstudies.com